Reservation & Cancellation Policy
1. Reservations
- Reservations can be made through our website, via e-mail or by phone (+351 968 432 288). To ensure the best organization, we recommend booking at least 24 hours in advance;
- For reservation requests made via email or phone, these will be considered pre-reservations. A link will subsequently be sent via email and SMS to confirm your reservation request.
- On the day of your visit, we kindly ask that you arrive promptly at the scheduled time. If, for any reason, you are running late, please let us know by calling (+351 968 432 288).
- On the day of your visit, we ask that you arrive punctually at the scheduled time. If for any reason you are late, we would be grateful if you could notify us by telephone (+351 968 432 288);
- We always strive to accommodate specific dietary needs, but to serve you better, we kindly ask that you inform us in advance of any allergies or intolerances.
2. Confirmation
Once your reservation is completed, we will send you an email and/or SMS with confirmation. Please carefully review the details of your reservation to ensure everything is as desired.
3. Waiting time
We understand that every moment with us is precious. Therefore, your table will remain reserved for up to 30 minutes after the scheduled time. After this period, the reservation will be considered a no-show, and the table may be made available to other guests.
4. Cancellations
We understand that plans may change. Free cancellations can be made up to 48 hours in advance. In such cases, the prepayment will be refunded automatically. For cancellations made less than 48 hours before the reservation or in the case of a no-show, 100% of the menu fee (€80 per person) will be charged. We appreciate your understanding.
5. Reservation Changes
If you need to adjust the date, time, or number of people, please let us know as soon as possible. Our team will do everything possible to accommodate your request.
6. Special Events
If you are planning to celebrate a special occasion or organize a group dinner, our events team will be delighted to assist. For group reservations, please contact us directly via e-mail or phone (+351 968 432 288), and we will ensure your occasion is unforgettable.
The Intemporal team sincerely thanks you for choosing our restaurant and looks forward to providing you with an absolutely timeless experience!